FAQs

If you have any questions that are not listed here, please contact us. We will happily answer your questions. 


What is your jewelry made of? 

Our jewelry is made of karat gold, sterling silver, and platinum, or a combination of precious metal alloys. We do not sell gold-plated jewelry and test each piece to ensure precious metal content.


What types of gemstones are in your jewelry? 

We use various methods to test gemstones to definitively know what they are. Diamonds are graded mounted and based on GIA standards. We always disclose treatments and lab-created origin in our listings, and do not sell gemstones with controversial treatments (i.e., laser-drilled diamonds, dyed gemstones)


What is gold karat level? 

You'll see in all our descriptions a number and then "k" (ex. 14k, 17k, 12k). This indicates the purity level of the gold in the piece, which is the ratio of other metals to gold in the piece. Pure gold, which is not often used in jewelry because it is softer, is 24k. 14k (which is the most common in the U.S.) is 14 parts gold to 10 parts other metals, making up a total of 24 parts. The purity level is also sometimes conveyed as a percentage (ex. 375, 585, 750).


What does estate/vintage/antique mean?

Vintage refers to pieces that are over 20 years old, while antique refers to pieces over 100 years old. We use "estate" to refer to pre-owned pieces that are less than 20 years old or ones we can't determine an exact age for.

We carefully inspect and research our pre-loved jewelry to determine age. Vintage and antique pieces can have imperfections or scratches from being owned and worn before. We do our best to document and make clear any imperfections in our photos and listings, and please ask questions before purchasing if there's anything you are unsure about! Please note that product colors may slightly vary due to photographic lighting sources or your monitor settings, and all measurements are approximate.


How do I care for my jewelry? 

Visit our jewelry care page for our tips on taking care of your jewelry, and always feel free to reach out to us with questions!


Do you hold items or offer layaway? 

We do not hold items unless a deposit has been made. Payments can be made in installments using ShopPay at checkout, or contact us directly for layaway plans.


When will my item ship? 

Our items are usually ready to ship in 1-4 business days! 


How do I find my ring size? 

Visit our ring sizing page for instructions on how to measure your finger for the perfect fit! You can also have your ring resized by your local jeweler, if the ring you like is not your size. Please note that some rings are not resizable, which will be included in the description. 


Are your prices negotiable? 

No, the prices listed online are our best prices. We occasionally have sales, sign up for our emails or follow us on social media to be notified!


How do returns work? 

See our return policy page for information on returns!